Posted by Connie Sullivan
THE ROLE
As an Assistant Store Manager you will have a passion for wellbeing and customer service, sharing this daily with your team so that you can create an exceptional inviting customer experience in your store.
With support from your Store Manager, you will help to oversee a variety of aspects of your Stores business from team management and coaching to driving sales and service. You should have a strong focus on your team, leading and motivating them, treating everyone equally and with honesty and kindness. Your store is one of our many wellbeing hubs across the UK and Ireland, that plays a vital part in the retail side of NEOM.
This is a full time position, 37.5 hours per week.
WHAT YOU WILL DO
- Be responsible for the day to day running of a standalone store
- Drive forward sales, KPI’s and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Give insight to support you Store Managers quarterly business plans and help develop training plans to action these in store
- Assist the store manager with targets, payroll, rotas, stocktakes, weekly/monthly reports, stock orders
- Work closely with cross functional teams within NEOM
- Weekly creation of fun in store content for our online/social platforms
- Create and drive an unforgettable NEOM customer experience in store to inspire wellbeing
- Lead by example and support your team with daily tasks
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Help to create an Annual Events Plan supporting monthly instore and field events to promote NEOM as a brand whilst working with partnering businesses/people
- Develop and mentor a team with a focus on training, education, and development
- Responsibility for any Health & Safety issues that arise and ensure the correct action is appropriately taken
- Any other reasonable duties as requested by your line Manager
WHAT WE ARE LOOKING FOR
- 2 years minimum experience managing a standalone store
- Retail experience within health/beauty environment
- Have the desire and capability to coach and develop your team to reach their full potential
- Capable in Excel and Google Drive
- Self-motivated with the ability to effectively multitask
- Work on initiative and be super proactive
- Confident and capable communicator
- Be commercially driven, seeking constant brand opportunities to increase store footfall
- Meticulous attention to detail, able to maintain impeccable standards in store
WHAT WE WOULD LOVE
- A love of customer service and to be able to translate this to inspire your colleagues
- Team player with a can-do attitude
- Deep affinity of NEOM and its values with a keen interest in wellbeing
- Positive energy that will inspire others
- Self-motivator who works on initiative
- Thrives in a fast-paced business and adapts easily to change
COME JOIN US
Please send your CV and covering note, telling us all about you and why you would want to work for NEOM.
Bicester
To: sadia.fazal@neomwellbeing.com
Subject: Assistant Manager - Bicester
Please note, we will only be able to reply to applications that have been successful in being shortlisted.
If you have not heard back from us within 14 days, we are sorry, but you have not been successful at this time.
