Neom Careers

The latest Neom vacancies and placements

SHOPPER MARKETING MANAGER

Location: Harrogate

Posted: 05/02/2016

To apply please contact Chloe Easton on 01159 841 801 or send your CV to talent@fmcgexecutive.com.

Who we are

Neom Organics London is a pioneering wellbeing fragrance brand based in Harrogate. Neom is the only brand dedicated to creating products that are 100% natural with true wellbeing benefits: to relieve stress, calm & relax, aid sleep, boost energy or lift mood. Neom is dedicated to inspiring people to lead naturally healthier lives by encouraging them to press pause and take time for prioritising their wellbeing. Neom offers 360° holistic support to consumers looking for help with sleep, stress, energy and mood related issues.

What the job entails:

The successful Shopper Marketing Manager will be responsible for the creation and delivery of the Shopper Marketing Strategy and activation plans across Retailers, Standalone Stores, and Hotel & Spa’s. The activation plans could include POS, store windows, loyalty mailings, magazine ads, online presence, incentives such as gift with purchase, store ambassador programs, product trial initiatives, launch programs etc. As the Shopper Marketing Manager you will work closely with the sales team to ensure all overall strategies are tailored to achieve best results with individual key customers. You will have an expert knowledge of the target shoppers behaviours as well as an understanding of the retail environment. As the successful candidate you will be expected to build retailer specific plans, aligned to the company commercial and brand objectives.

The successful Shopper Marketing Manager will have:

  • • Track record within Shopper/Trade/Customer marketing within an FMCG company
  • • Previous success working with major retailers. Ideally department stores
  • • Proven ability to influence cross-functional teams without formal authority
  • • Previous track record in delivering best in class shopper marketing campaigns
  • • Excellent written and verbal communication skills. Not afraid to challenge
  • • Interest in wellbeing and luxury brands
  • • Great creative eye
  • • Strong interpersonal and relationship building skills
  • • P&L management understanding and analytical ability

We are looking to pay a competitive salary and benefits package.

This is an office based opportunity in Harrogate.

If you believe in your ability and wish to develop your career, please contact Chloe Easton on 01159 841 801 or send your CV to talent@fmcgexecutive.com.

This is an exclusive agreement between Neom Organics London and FMCG Executive Network, so all third party applications will be forwarded to FMCG Executive Network.

 

THERAPIST

Location: Wimbledon Village, SW19 5BY

Employment Type: Full time and weekend positions available Posted: 02/02/2016

To apply please send us a covering letter along with your CV to mailto:jill.whitwell@neomorganics.com.

Who we are looking for

We are currently looking for a Wellbeing therapist to join the Neom team based in our Wimbledon Village store... An experienced Holistic Spa Therapist who will deliver exceptional Neom Wellbeing treatments for both the mind and body.

This special individual needs to be a team player who is passionate about wellbeing. You will also need to have excellent communication skills and a real passion for natural, organic products as well as a holistic approach to treating clients.

We would like our therapists to demonstrably live and breathe a healthy lifestyle focused on all aspects of their personal wellbeing.

Neom's requirements

  • • To have previous experience in a similar role or a real desire to prove yourself as a first time therapist
  • • NVQ level 3 or similar level spa related qualifications and be fully qualified in massage and facials
  • • Excellent level of spoken and written English
  • • To be able to work shifts as required that may include weekends and bank holidays
  • • Proof of eligibility to live and work in the UK

If you think you will be a perfect fit please send us a covering letter explaining why along with your CV to jill.whitwell@neomorganics.com.

 

CUSTOMER SERVICE

Location: Hornbeam Park, Harrogate, North Yorkshire

Salary: £8 per hour Employment Type: Part-Time 3 days a week (flexible working days, 3 month contract with opportunity to extend) Posted: 07/01/2016

To apply please send us a covering letter along with your CV to richard@neomorganics.com.

Who we are

Neom is a pioneering Wellbeing fragrance brand based in Harrogate. Neom is the only brand dedicated to creating products that are 100% natural with true wellbeing benefits: to relieve stress, calm & relax, aid sleep, boost your energy or lift your mood.

Neom is dedicated to inspiring women to lead naturally healthier lives by encouraging women to press pause and take time for prioritising their wellbeing. Neom offers 360° holistic support to consumers looking for help with sleep, stress, energy and mood related issues.

Who we are looking for

We're looking for a friendly and capable addition to our customer service team to continue our industry leading customer service standards.

Your customer service responsibilities will include

We have been awarded a gold star status for our fantastic customer service. Your role will include delivering a level of service that goes above and beyond our customer's expectations. You will be responsible for making customer courtesy calls to proactively reach out to people who placed orders to check that everything has arrived as expected, and if there are any issues help resolve them quickly and with minimum hassle. An online chat service will also be used to provide live support for those currently browsing the website.

Essential skills

  • • Ensure the highest level of customer service is offered
  • • Ability to diffuse tense situations and turn concerned customers into happy ones
  • • Friendly and helpful demeanour
  • • Can-do attitude that sees issues as challenges to resolve
  • • Use our customer service admin system (Magento) to look up past orders and place new ones when needed
  • • General familiarity and confidence with simple computer systems such as email, web browsing, etc

Desirable skills

  • • At least 2 years experience in a similar role

If you think you think you will be a perfect fit please send us a covering letter explaining why along with your CV to richard@neomorganics.com.