We have tested our website on as many browsers as we can get our hands on and aim to support as many people as possible. With this in mind, we support all modern browsers and up-to-date devices (such as iPads, iPhones, Android, etc).
If you do experience problems and need to place an order urgently, the best way to do this is to call us on 01423 878 810 where we will take a phone order and log the error. If you have a bit of time to look into why you may be experiencing issues, we have some tips below.
Make sure everything is up to date
By far this is the most common problem and the simplest solution - is everything up to date? If you don't know much about computers, please visit Microsoft's website and follow their instructions to update your browser http://www.microsoft.com/ie.
If you do know a thing or two about computers there are many more options open to you. Please visit the following links for a list of current browsers Google Chrome, Apple Safari, Firefox, Opera. These are the staple browsers that we do all our testing on.
What is needed for the website to work
If things still don't work...
If things still wont play along, please give us a call on 01423 878 810 and we'll be happy to help as much as we can. Unfortunately we cannot provide technical support if the issue is with the computer you're using, but we will try and do everything we can to help.
When developing the website we have taken great care to ensure that the website looks fantastic and works correctly on the most popular devices. Below is a selection of devices that website has been carefully optimised for:
- iPhone 7
- iPhone 6
- iPhone 5
- iPhone 4
- iPad Air
- Nexus 7
- Nexus 5
- Nexus 10
- Samsung Galaxy
- Windows PC
- Windows Laptop
- MacBook Pro Retina
- MacBook Pro