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NEOM CAREERS

Latest Vacancies



WELLBEING SALES CONSULTANT - BICESTER VILLAGE


Neom Organics London was founded 12 years ago by Nicola Elliott and Oliver Mennell starting out with Candles that not only smelled beautiful, but also had true wellbeing benefits.


Here at Neom we create 100% natural fragrances for the mind and body, each providing true therapeutic benefits to relieve stress, aid sleep, boost your energy or lift your mood. We really believe that wellbeing starts with the little moments; the shower drops at 6am that leave you energised and ready to go, the light of a candle that can help create a tranquil calm zone in your busy family home. We want to help you take the small steps, that can help you feel your best every day. Now more than ever, we’re about helping you manage your own wellbeing in the simplest, bite size ways.


The Role:

We are looking for a Wellbeing sales consultant who has a passion and flair for customer service. You must be able to offer our customers an experience that is welcoming, genuine, in line with our brands values and exceptional.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

Key Responsibilities

▪ Delivering consistently exceptional service to our customers that stimulates loyalty.

▪ Meeting your own sales targets and achieving company objectives.

▪ Ensuring the pop-up is impeccable for our customers and in line with company expectations.

▪ Carry out all assigned operational and administrative tasks.

▪ Build strong relationships with your team and adhere to all store policies and procedures.

▪ Monitor stock levels and sales performance, report any issues to the Manager and ensure that there are sufficient levels at all times.

What you'll need

▪A passion for wellbeing.

▪A love of customer service and to be able to translate this to inspire your colleagues.

▪Self motivator and be able to maintain impeccable standards in store.

▪Confident communicator - treat everyone with honesty, kindness and ensure you are a team player.

▪Able to work effectively with cross functional teams.

▪Meticulous attention to detail.

▪The ability to work retail hours - which can include weekends and evenings.

▪Confident in the use of MS Office.

Our Values:

#1 Be inspiring

We’re passionate (okay, slightly obsessed) with raising the country’s wellbeing levels, so we believe in bringing our A-game, seizing every day and inspiring the nation.

#2 Healthy = Happy

We laugh together. We wear trainers to the office. We go for a run then enjoy a glass of Prosecco later. This isn’t work for us, it’s part of our everyday lives.

#3 Challenge everything

We believe in being bold and challenging the status quo.

#4 Be the difference

We stand for making things happen and challenging the status quo. It’s not enough just to think differently – we need to lead through the way we innovate and demonstrate our values.

#5 Attitude is everything

Positive energy is infectious. Whoever we’re speaking to, it’s part of our DNA to be honest, respectful and kind.

Please submit your CV and cover letter to james.dann@neomorganics.com




BEAUTY/HOLISTIC THERAPIST

Neom Organics London was founded 12 years ago by Nicola Elliott and Oliver Mennell starting out with Candles that not only smelled beautiful, but also had true wellbeing benefits.

Here at Neom we create 100% natural fragrances for the mind and body, each providing true therapeutic benefits to relieve stress, aid sleep, boost your energy or lift your mood. We really believe that wellbeing starts with the little moments; the shower drops at 6am that leave you energised and ready to go, the light of a candle that can help create a tranquil calm zone in your busy family home. We want to help you take the small steps, that can help you feel your best every day. Now more than ever, we’re about helping you manage your own wellbeing in the simplest, bite size ways.

The Role:

We are looking for professional and passionate Therapists to join our expanding team to deliver the Neom Organics wellbeing treatments within our Wimbledon treatment rooms.

The Neom Wellbeing treatments have been masterminded by the Neom team of wellbeing experts and draw together the most effective of 6 therapies – meditation, shiatsu, cranio, Thai massage, trigger point and reflexology – Neom Wellbeing Treatments have been created to provide true therapeutic wellbeing benefits to the body, face and mind.

Therapist NVQ Level 3

Full time - 15 to 37.5 hours per week

As a member of our wellbeing therapy team your main duties will include:

▪ Carrying out a range of Neom wellbeing treatments to an extremely high standard

▪Support the Senior Therapist and Store Manager

▪ Able to provide exemplary customer care and up-selling skills

▪ Consistently achieve set retail & treatment targets

▪ To be knowledgeable on all Neom products and be able to propose personalised products to clients, confidently and appropriately overcoming any queries or objections

▪ Build a regular client base, delivering consistently exceptional service to our guests that stimulates loyalty and feels personal to them

▪ Ensure the treatment rooms are maintained to 5 star standards

▪ Build strong relationships with your team and adhere to all store policies & procedures.

▪Carrying out any other reasonable tasks requested by Management Team to aid the smooth running of the treatment rooms

Knowledge, experience and skills required:

▪Qualified to NVQ Level 3 Beauty Therapy or equivalent

▪ Minimum of 2 years relevant industry experience

▪Experience of working within a Spa environment desirable

▪A passion for wellbeing

▪Positive communication skills with the ability to engage our guests

▪Driven to deliver exceptional treatments with 5-star customer feedback

▪High standard of personal appearance

▪Self-motivated: enthusiasm and passion are a must

▪Good team player

▪Willing to work evenings and weekends

Our Values:

#1 Be inspiring

We’re passionate (okay, slightly obsessed) with raising the country’s wellbeing levels, so we believe in bringing our A-game, seizing every day and inspiring the nation.

#2 Healthy = Happy

We laugh together. We wear trainers to the office. We go for a run then enjoy a glass of Prosecco later. This isn’t work for us, it’s part of our everyday lives.

#3 Challenge everything

We believe in being bold and challenging the status quo.

#4 Be the difference

We stand for making things happen and challenging the status quo. It’s not enough just to think differently – we need to lead through the way we innovate and demonstrate our values.

#5 Attitude is everything

Positive energy is infectious. Whoever we’re speaking to, it’s part of our DNA to be honest, respectful and kind.

Please submit your CV to alessandra.suzzi@neomorganics.com

Please note that we will only be in touch if a suitable role is available.




WELLBEING SUPERVISOR - GUILDFORD

Here at Neom we create 100% natural fragrances for the mind and body, each providing true therapeutic benefits to relieve stress, aid sleep, boost your energy or lift your mood.

We really believe that wellbeing starts with the little moments; the shower drops at 6am that leave you energised and ready to go, the light of a candle that can help create a tranquil calm zone in your busy family home.

We want to help you take the small steps, that can help you feel your best every day. Now more than ever, we’re about helping you manage your own wellbeing in the simplest, bite size ways.

The Role:

We are looking for a Wellbeing Supervisor who has a passion and flair for customer service. You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure, be able to react to change in a positive but calm way and maintain your professionalism at all times.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

You will be responsible for:

▪ Driving forward sales and achieving company objectives

▪ Assisting in the overall day to day running of the store

▪ Providing the highest standard of Neom Customer Experience at all times in store to inspire wellbeing

▪ Ensuring the team maintains company standards

▪ Implementing promotion and visual merchandising changes

▪ Ensuring the highest standards of housekeeping, cleanliness and visual merchandising are upheld

▪ Maintaining the security of the boutique premises, stock and all store cash and other payments

▪ Assisting the Store Manager with paperwork and payroll administration

▪ Responsible for opening and/or closing of the store at particular times and need of the business

You will need:

▪ A passion for wellbeing.

▪ A love of customer service and to be able to translate this to inspire your colleagues.

▪ Self motivator and be able to maintain impeccable standards in store.

▪ Confident communicator - treat everyone with honesty, kindness and ensure you are a team player.

▪ Able to work effectively with cross functional teams.

▪ Meticulous attention to detail.

▪ The ability to work retail hours - which can include weekends and evenings.

▪ Confident in the use of MS Office.

Our Values:

Our Values:

#1 Be inspiring

We’re passionate (okay, slightly obsessed) with raising the country’s wellbeing levels, so we believe in bringing our A-game, seizing every day and inspiring the nation.

#2 Healthy = Happy

We laugh together. We wear trainers to the office. We go for a run then enjoy a glass of Prosecco later. This isn’t work for us, it’s part of our everyday lives.

#3 Challenge everything

We believe in being bold and challenging the status quo.

#4 Be the difference

We stand for making things happen and challenging the status quo. It’s not enough just to think differently – we need to lead through the way we innovate and demonstrate our values.

#5 Attitude is everything

Positive energy is infectious. Whoever we’re speaking to, it’s part of our DNA to be honest, respectful and kind.

Please submit your CV and cover letter to james.dann@neomorganics.com




WELLBEING SALES CONSULTANTS - GUILDFORD

Here at Neom we create 100% natural fragrances for the mind and body, each providing true therapeutic benefits to relieve stress, aid sleep, boost your energy or lift your mood.

We really believe that wellbeing starts with the little moments; the shower drops at 6am that leave you energised and ready to go, the light of a candle that can help create a tranquil calm zone in your busy family home.

We want to help you take the small steps, that can help you feel your best every day. Now more than ever, we’re about helping you manage your own wellbeing in the simplest, bite size ways.

The Role:

We are looking for a Wellbeing sales consultant for our Leeds Store who has a passion and flair for customer service. You must be able to offer our customers an experience that is welcoming, genuine, in line with our brands values and exceptional.

You must be able to work well in a team and thrive on pressure, be able to react to change in a positive but calm way and maintain your professionalism at all times. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

You will be responsible for:

▪ Delivering consistently exceptional service to our customers that stimulates loyalty.

▪ Meeting your own sales targets and achieving company objectives.

▪ Ensuring the store is impeccable for our customers and in line with company expectations.

▪ Carry out all assigned operational and administrative tasks.

▪ Build strong relationships with your team and adhere to all store policies and procedures.

▪ Monitor stock levels and sales performance, report any issues to the Manager and ensure that there are sufficient levels at all times.

You will need:

▪ A passion for wellbeing.

▪ A love of customer service and to be able to translate this to inspire your colleagues.

▪ Self motivator and be able to maintain impeccable standards in store.

▪ Confident communicator - treat everyone with honesty, kindness and ensure you are a team player.

▪ Able to work effectively with cross functional teams.

▪ Meticulous attention to detail.

▪ The ability to work retail hours - which can include weekends and evenings.

▪ Confident in the use of MS Office.

Our Values:

▪ #1 Be inspiring

We’re passionate (okay, slightly obsessed) with raising the country’s wellbeing levels, so we believe in bringing our A-game, seizing every day and inspiring the nation.

▪ #2 Healthy = Happy

We laugh together. We go for a run then enjoy a glass of Prosecco later. This isn’t work for us, it’s part of our everyday lives.

▪ #3 Challenge everything

We believe in being bold and challenging the status quo.

▪ #4 Be the difference

We stand for making things happen and challenging the status quo. It’s not enough just to think differently – we need to lead through the way we innovate and demonstrate our values.

▪ #5 Attitude is everything

Positive energy is infectious. Whoever we’re speaking to, it’s part of our DNA to be honest, respectful and kind.

Please submit your CV and cover letter to james.dann@neomorganics.com




WELLBEING SUPERVISOR POSITIONS - JOHN LEWIS OXFORD ST, BLUEWATER, CRIBBS CAUSEWAY, NOTTINGHAM, CHEADLE

Here at Neom we create 100% natural fragrances for the mind and body, each providing true therapeutic benefits to relieve stress, aid sleep, boost your energy or lift your mood. We really believe that wellbeing starts with the little moments; the shower drops at 6am that leave you energised and ready to go, the light of a candle that can help create a tranquil calm zone in your busy family home. We want to help you take the small steps, that can help you feel your best every day.

The Role

We are looking for Wellbeing Supervisors in our John Lewis seasonal pop-up locations for November until December. These locations will be: Oxford Street, Bluewater, Cribbs Causeway, Nottingham & Cheadle.

You must have a passion and flair for customer service. You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

You will be responsible for:

▪Driving forward sales and achieving company objectives

▪Building strong relationships with John Lewis partners

▪Assisting in the overall day to day running of the concession

▪Providing the highest standard of Neom Customer Experience at all times in store to inspire wellbeing

▪Ensuring the team maintains company standards

▪Implementing promotion and visual merchandising changes

▪Ensuring the highest standards of housekeeping, cleanliness and visual merchandising are upheld

▪Managing paperwork and payroll administration

▪Responsible for opening and/or closing of the concession at particular times and need of the business

You will need:

▪A passion for wellbeing.

▪A love of customer service and to be able to translate this to inspire your colleagues.

▪Self motivator and be able to maintain impeccable standards in store.

▪Confident communicator - treat everyone with honesty, kindness and ensure you are a team player.

▪Able to work effectively with cross functional teams.

▪Meticulous attention to detail.

▪The ability to work retail hours - which can include weekends and evenings.

▪Confident in the use of MS Office.

Our Values:

#1 Be inspiring

We’re passionate (okay, slightly obsessed) with raising the country’s wellbeing levels, so we believe in bringing our A-game, seizing every day and inspiring the nation.

#2 Healthy = Happy

We laugh together. We wear trainers to the office. We go for a run then enjoy a glass of Prosecco later. This isn’t work for us, it’s part of our everyday lives.

#3 Challenge everything

We believe in being bold and challenging the status quo.

#4 Be the difference

We stand for making things happen and challenging the status quo. It’s not enough just to think differently – we need to lead through the way we innovate and demonstrate our values.

#5 Attitude is everything

Positive energy is infectious. Whoever we’re speaking to, it’s part of our DNA to be honest, respectful and kind.

Please submit your CV and cover letter to to james.dann@neomorganics.com




  • CUSTOMER SERVICE CHRISTMAS TEMP
  • Here at Neom we create 100% natural fragrances for the mind and body, each providing true therapeutic benefits to relieve stress, aid sleep, boost your energy or lift your mood.

    We really believe that wellbeing starts with the little moments; the shower drops at 6am that leave you energised and ready to go, the light of a candle that can help create a tranquil calm zone in your busy family home.

    We want to help you take the small steps, that can help you feel your best every day. Now more than ever, we’re about helping you manage your own wellbeing in the simplest, bite size ways.

    The Role:

    We are looking for a temporary full time member of staff to work in our Customer Service Team based in Head Office, Harrogate over the festive period.

    You must be able to offer our customers an experience that is welcoming, genuine, in line with our brands values and exceptional. You must be able to work well in a team and thrive on pressure, be able to react to change in a positive but calm way and maintain your professionalism at all times. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

    You will be responsible for:

    ▪Delivering consistently exceptional service to our customers that stimulates loyalty

    ▪Communicating with our customers on different platforms, ensuring you are professional, coherent and in line with our brand and values and in a timely manner

    ▪Carry out all assigned operational and administrative tasks for your department or any other tasks that may come up

    ▪Ensure product knowledge is excellent and up to date at all times

    ▪Work collaboratively within the team and with other departments to ensure the best service is provided to the customer

    ▪Provide online shopping advice and help customers place online orders with confidence and efficiency

    ▪Assist the Sales and Customer Co-ordinator with day to day requirements including stockist orders and stockist enquiries

    ▪Support the Neom Social Media Manager on proving customer service across Instagram, Twitter and Facebook

    ▪Tracking customer orders and providing delivery information

    You will need:

    ▪You should be an ambitious, hardworking and confident person as well as a proactive team player, who will thrive in a fast-paced, entrepreneurial company

    ▪A love of customer service and to be able to translate this to inspire your colleagues.

    ▪Self motivator and be able to maintain impeccable standards across all communications

    ▪Excellent organisational skills

    ▪Confident communicator both verbal and written - treat everyone with honesty, kindness and ensure you are a team player.

    ▪Meticulous attention to detail.

    ▪Works well under pressure remaining calm and productive at busy times

    ▪Flexible in your working hours and willing to go the extra mile to meet the needs of the business - which can include weekends and evenings

    ▪Experience using Zendesk or a similar customer CRM tool would be an added bonus, but not essential

    ▪A minimum of 2 years experience working in a retail environment or a customer service role

    ▪Be able to demonstrate a true interest in wellbeing

    Our Values:

    #1 Be inspiring

    We’re passionate (okay, slightly obsessed) with raising the country’s wellbeing levels, so we believe in bringing our A-game, seizing every day and inspiring the nation.

    #2 Healthy = Happy

    We laugh together. We wear trainers to the office. We go for a run then enjoy a glass of Prosecco later. This isn’t work for us, it’s part of our everyday lives.

    #3 Challenge everything

    We believe in being bold and challenging the status quo.

    #4 Be the difference

    We stand for making things happen and challenging the status quo. It’s not enough just to think differently – we need to lead through the way we innovate and demonstrate our values.

    #5 Attitude is everything

    Positive energy is infectious. Whoever we’re speaking to, it’s part of our DNA to be honest, respectful and kind.

    Please submit your CV and cover letter to to james.dann@neomorganics.com