Terms and Conditions
The Neom gift card can only be used in the Wimbledon and Leeds stores. It cannot be redeemed in any Neom concessions, department stores, outlets, airports or international franchises, neither online nor via telephone/mail-order.
When purchasing a Neom gift card ("Neom gift card" or "gift card") please be aware that it is not a cheque guarantee, credit or charge card. The minimum amount required to activate your gift card is £1, the maximum amount is £1000.
The balance on the Card may be used for full or part payment of the GB Pounds sterling cost of Neom products. No change will be given for any remaining value. Any unused balance will remain on your card.
If the gift card is not used for a consecutive period of 24 months – whether to make a purchase, a balance enquiry or to top-up – the card will automatically expire at the end of that period and the balance on the card will be forfeited.
Keep the card safe and treat as cash and like cash if lost, stolen or damaged it cannot be replaced Neom will not accept any liability for lost, stolen or damaged cards or for any remaining balance on the Card. Cash refunds cannot be given for purchases made using your gift card.
In order to check the remaining Card balance, please present the Card in the Neom Wimbledon shop.
All refunds of goods or services purchased with your gift card will be made in accordance with Neom refund policy. This does not affect your statutory rights. Where the fraudulent use of a credit card is suspected, further action may be taken.
Neom reserves the right to amend these Terms & Conditions from time to time, where we consider it reasonable and necessary to do so. The terms do not affect your statutory rights.